Co-founders Alexander Mirza and Dr. Michelle Crosby announced the launch of their game-changing technology platform, HospitalitySoul.com, which uses proprietary assessments, data and analytics to match recruiters with the best job candidates. HospitalitySoul is an online community by as well as for hospitality professionals as well as their most cherished consumers. “Our ambition is always to present an automated solution for many people-centric firms that are governed by the service profit chain, which links employee satisfaction to customer loyalty and profitability,” said Alexander Mirza. “Starting with hospitality, our decision-sciences will transform how employers recruit and manage talent in leisure, retail, healthcare, financial services, transportation, freight and logistics and other global service sectors.”
Dr. Crosby, an industry veteran and former EVP and Head of Human Resources at Fairmont and Starwood Hotels added, “Existing solutions and executive search firms both are costly and largely ineffective. HospitalitySoul is really a disruptive innovation that provides a hospitality specific categorical internet search engine and employs matching algorithms to connect the best candidates using the right roles and organizations, including computing experience, competencies and culture fit match indexes.”
For its users across all service industries, the platform provides unique value propositions for connections, careers and communities:
Connections. Make new connections, stay current with your colleagues, network and make your individual brand with consumers, influencers and industry leaders. Find a mentor and expand MyLife. Read about the art and science of breakthrough service from experts and thought leaders in hospitality, travel, healthcare, financial services, retail and other sectors.
Careers. Tell your story, profile your talents and chart your employment path. My Profile includes key experiences, skills, personality and culture fit – highlighted in your personal video introduction. Find developmental resources like e-learning, career pathing, compensation data and much more. Search for your next career move around in the talent marketplace that also offers recruiters and hiring managers better and a lot more powerful tools together with a matching system to source their “best fit” candidates.
Communities. Share service experiences, news about people, events, and happenings with the community. Create or join community groups, with content generated by consumers and industry professionals, organized by function, geography, market segment and interest groups. Share how you are making a positive change for the organization as well as the local community or mccmly a whole new cause, since we all seek new and ways to give back.
“HospitalitySoul.com is really a revolutionary idea that will change just how brands, operators and owners take into consideration human resources. Using the unprecedented global increase of the travel industry as well as the ensuing war for talent, it may not come at a better time,” said Ernest Wooden, CEO from the La Tourism Council and former EVP at Hilton Hotels Worldwide.
HospitalitySoul.com, is an online community by and for service industry professionals. It provides its users Connections, Careers and Communities that facilitate brand building, mentorship and learning. The platform employs proprietary assessments, data and analytics to match employers with all the best job candidates according to measuring their skills, experience and culture fit.
